Privacy Policy

Last updated: 20th January 2026

This Privacy Policy explains how WP3 Ltd (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you visit our website wp3.uk (the “Website”) or contact us.

We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

WP3 Ltd is a building services engineering company providing mechanical, electrical, and public health engineering services.

• Registered office: 8 Twisleton Court, Priory Hill, Dartford, DA1 2EN

For the purposes of data protection law, we are the “data controller” of the personal data collected through this Website.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

2.1 Information You Provide to Us

• Name
• Company name
• Email address
• Telephone number
• Any information you include in enquiry forms, emails, or messages

2.2 Information We Collect Automatically

When you visit our Website, we may automatically collect:

• IP address
• Browser type and version
• Device and operating system information
• Pages visited and time spent on the Website
• Referring website addresses

This information does not usually identify you directly but helps us improve our Website.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To respond to enquiries and provide requested information or services
• To communicate with clients, consultants, and suppliers
• To administer and improve our Website
• To monitor Website usage and performance
• To comply with legal or regulatory obligations

We do not use your personal data for automated decision-making or profiling.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases to process your personal data:

• Consent – where you have provided consent (e.g. submitting a contact form)
• Contract – where processing is necessary to perform or prepare a contract
• Legitimate interests – to operate and improve our business and Website
• Legal obligation – where we are required to comply with the law
  

5. Cookies

Our Website may use cookies and similar technologies to distinguish you from other users and improve your experience.

Cookies may be used for:

• Website functionality
• Analytics and performance monitoring

You can control or disable cookies through your browser settings.

6. Sharing Your Personal Data

We do not sell or rent your personal data. We may share your data only where necessary with:

IT and Website service providers

• Professional advisers (e.g. legal, accounting, or insurance)
• Regulatory authorities or law enforcement where required by law

All third parties are required to respect the security of your personal data and process it in accordance with data protection laws.

7. Data Security

We have appropriate technical and organisational measures in place to protect personal data against unauthorised access, loss, alteration, or disclosure.

Access to personal data is limited to those who need it for legitimate business purposes.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

When personal data is no longer required, it is securely deleted or anonymised.

9. Your Data Protection Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data
• Object to or restrict processing
• Request data portability (where applicable)
• Withdraw consent at any time (where consent is the lawful basis)

To exercise your rights, please contact us using the details in Section 1.

10. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

• Website: www.ico.org.uk
• Telephone: 0303 123 1113

We would appreciate the opportunity to address your concerns before you contact the ICO.

11. External Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.